Troubleshooting
Solutions to common issues with automations, connectivity and data imports.
5 articles
Troubleshoot the DataGalaxy Catalog Synchronization
Check the most common causes when instances or values are not synchronized between DataGalaxy Portfolio and the DataGalaxy Catalog connector.
Troubleshoot Common Issues
Troubleshoot common issues with rights, workflows, time zones, login, dropdown options, dashboard figures, and collaboration.
Troubleshoot an Automation Email That Wasn't Received
Troubleshoot an automation email that wasn't received by checking triggers, recipients, conditions, permissions, content, and delivery.
Check a Data Import That Ends with an Error
Check import rights and data conditions before rerunning a data import that ends with an error.
Troubleshoot Browser Access to the Platform
Troubleshoot browser access to DataGalaxy Portfolio by checking your internet connection, DNS resolution, platform errors, and diagnostic tests.